This Privacy Policy ("Policy") describes how nba365 ("nba365," "we," "us," or "our") collects, uses, stores, discloses, and protects the personal information of individuals ("you," "your," or "Player") who access or use the nba365 online gaming platform, including our website, mobile application, and any related services (collectively, the "Platform").
nba365 is committed to protecting the privacy and personal data of all players in accordance with the Data Privacy Act of 2012 (Republic Act No. 10173) of the Philippines, its Implementing Rules and Regulations, and the guidelines issued by the National Privacy Commission (NPC). By registering an account or using the nba365 Platform, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein.
Your data, your rights. Under Philippine law, you have the right to be informed, to access your data, to correct inaccuracies, to object to processing, and to request erasure in certain circumstances. Details on how to exercise these rights are set out in Section 11 of this Policy.
This Policy should be read together with our Terms & Conditions and our Responsible Gaming policy, both of which form part of your agreement with nba365.
For the purposes of the Data Privacy Act of 2012 and this Policy, nba365 acts as the Personal Information Controller in respect of the personal data it collects from players and visitors to the Platform. This means nba365 determines the purposes and means by which your personal data is processed.
Where nba365 engages third-party service providers to process personal data on its behalf — such as payment processors, identity verification providers, and analytics platforms — those parties act as Personal Information Processors and are contractually bound to process your data only in accordance with nba365's instructions and applicable Philippine data protection law.
If you have any questions or concerns about how nba365 handles your personal data, you may contact our designated Data Protection Officer (DPO) using the contact details provided in Section 15 of this Policy.
nba365 collects the following categories of personal data from players and platform visitors. The specific data collected depends on how you interact with the Platform and the services you use.
| Category | Examples | Required? |
|---|---|---|
| Identity Data | Full legal name, date of birth, gender, government-issued ID number (e.g., SSS, PhilHealth, UMID, passport) | Yes – for KYC |
| Contact Data | Email address, mobile number, residential address (city, province, barangay) | Yes – for account |
| Financial Data | GCash number, PayMaya account, BPI/BDO/Metrobank account details, transaction history, deposit and withdrawal records | Yes – for payments |
| Account Data | Username, encrypted password, account preferences, communication preferences, bonus history | Yes – for account |
| Gaming Data | Game history, bet amounts, win/loss records, session duration, game preferences | Yes – for service |
| Technical Data | IP address, device type, browser type and version, operating system, time zone, cookie identifiers | Automatic |
| Usage Data | Pages visited, features used, click paths, referral source, session timestamps | Automatic |
| Communications Data | Live chat transcripts, support ticket content, email correspondence with nba365 | When applicable |
nba365 does not intentionally collect sensitive personal information as defined under the Data Privacy Act (such as health data, religious beliefs, or political affiliations) unless specifically required by applicable law or regulation and with your explicit consent.
nba365 collects personal data through the following means:
You provide data directly to nba365 when you register an account, complete identity verification (KYC), make a deposit or withdrawal, contact our support team, participate in promotions, or respond to surveys. This is the primary source of identity, contact, and financial data.
When you access the nba365 Platform, our systems automatically collect technical and usage data through cookies, web beacons, log files, and similar tracking technologies. This data helps us maintain platform security, analyze usage patterns, and improve the overall player experience.
nba365 may receive personal data about you from third parties in limited circumstances, including:
nba365 processes your personal data only for specific, legitimate purposes. The table below outlines the primary purposes for which your data is used and the categories of data involved.
| Purpose | Data Categories Used |
|---|---|
| Account registration and management | Identity, Contact, Account |
| Identity verification (KYC) and age verification (21+) | Identity, Contact |
| Processing deposits and withdrawals | Financial, Identity |
| Providing gaming services and maintaining game history | Gaming, Account, Technical |
| Fraud prevention, anti-money laundering (AML) compliance | Identity, Financial, Technical, Gaming |
| Customer support and dispute resolution | Identity, Account, Communications, Gaming |
| Responsible gaming monitoring and intervention | Gaming, Account, Identity |
| Sending promotional communications (with consent) | Contact, Account |
| Platform analytics and performance improvement | Technical, Usage |
| Legal and regulatory compliance | All categories as required |
nba365 will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your consent or establishing another lawful basis for processing.
Under the Data Privacy Act of 2012, nba365 relies on the following legal bases for processing your personal data:
nba365 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We share your data only in the following limited circumstances:
nba365 engages trusted third-party service providers to assist in operating the Platform. These include payment processors (GCash, PayMaya, BPI, BDO, Metrobank), identity verification providers, cloud hosting services, customer support platforms, and analytics tools. All service providers are contractually required to process your data only as instructed by nba365 and to maintain appropriate security standards.
nba365 may disclose your personal data to Philippine government agencies, regulatory bodies, law enforcement authorities, or courts where required to do so by applicable law, court order, or regulatory directive. This includes disclosures required under anti-money laundering regulations and gaming compliance obligations.
In the event of a merger, acquisition, restructuring, or sale of all or part of nba365's business, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and any material changes to this Policy that result from it.
We do not share your data with advertisers, data brokers, or any third party for commercial profiling purposes. Your gaming activity and financial data remain strictly confidential within the nba365 platform ecosystem.
nba365 retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law and regulation. The following general retention periods apply:
Upon expiry of the applicable retention period, nba365 will securely delete or anonymize your personal data in accordance with its data disposal procedures.
nba365 implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, loss, or destruction. These measures include:
While nba365 takes all reasonable steps to protect your data, no method of electronic transmission or storage is completely secure. You are responsible for maintaining the confidentiality of your account credentials and for notifying nba365 immediately if you suspect unauthorized access to your account.
nba365 uses cookies and similar tracking technologies to operate and improve the Platform, personalize your experience, and analyze usage patterns. The following types of cookies are used:
You can manage your cookie preferences through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the nba365 Platform. For strictly necessary cookies, no opt-out is available as they are required for the Platform to operate.
Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by nba365. To exercise any of these rights, please contact our Data Protection Officer using the details in Section 15.
You have the right to be informed about how your personal data is collected and processed, which is the purpose of this Policy.
You may request a copy of the personal data nba365 holds about you, along with information about how it is being processed.
You may request that inaccurate or incomplete personal data held by nba365 be corrected or updated without undue delay.
You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to legal retention obligations.
You may object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests.
You may request a copy of your personal data in a structured, commonly used, machine-readable format for transfer to another service provider.
nba365 will respond to all verified data subject requests within thirty (30) days of receipt. In complex cases, this period may be extended by a further thirty (30) days, and you will be notified of the extension and the reason for it. nba365 reserves the right to verify your identity before processing any data subject request.
If you are not satisfied with nba365's response to your request, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.
The nba365 Platform is strictly intended for adults aged 21 years and above, in accordance with Philippine gaming regulations. nba365 does not knowingly collect personal data from individuals under the age of 21.
If nba365 discovers or has reason to believe that personal data has been collected from a person under the age of 21, it will take immediate steps to delete that data and close the associated account. Any deposits made by an underage player will be returned to the original payment method where technically feasible.
If you are a parent or guardian and believe that your child under the age of 21 has registered an account on nba365, please contact us immediately using the details in Section 15 so that we can take appropriate action.
In the course of providing the nba365 Platform, your personal data may be transferred to and processed in countries outside the Philippines, for example where our cloud hosting providers or technology partners operate data centers in other jurisdictions.
Where such transfers occur, nba365 ensures that appropriate safeguards are in place to protect your personal data in accordance with the Data Privacy Act of 2012 and NPC guidelines. These safeguards may include contractual clauses that impose data protection obligations on the recipient, or transfers to countries that have been assessed as providing an adequate level of data protection.
By using the nba365 Platform, you acknowledge and consent to the transfer of your personal data to other countries as described in this section, subject to the safeguards described above.
nba365 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. When material changes are made, nba365 will update the "Last Updated" date at the top of this page and, where appropriate, notify registered players via email or an in-platform notification.
We encourage you to review this Policy periodically to stay informed about how nba365 protects your personal data. Your continued use of the nba365 Platform following the posting of any changes to this Policy constitutes your acceptance of those changes.
If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by nba365, please contact our designated Data Protection Officer (DPO):
Data Protection Officer, nba365
Email: [email protected]
General Support: [email protected]
Live Chat: Available 24/7 on the nba365 Platform.
nba365 is committed to resolving all privacy-related inquiries promptly and fairly. If you are not satisfied with our response, you may escalate your complaint to the National Privacy Commission (NPC) of the Philippines.
Our Privacy Commitments
Privacy at nba365 is not just a legal obligation — it is a promise we make to every Filipino player on our platform. Here is what that looks like in practice.
Every piece of data you send to nba365 — from login credentials to payment details — is protected by SSL/TLS encryption in transit and encrypted at rest in our secure servers.
nba365 never sells, rents, or trades your personal information to advertisers or data brokers. Your data is used solely to operate and improve the nba365 platform for your benefit.
nba365 processes all player data in full compliance with the Philippine Data Privacy Act of 2012 (RA 10173) and the guidelines of the National Privacy Commission.
Through your nba365 account settings and by contacting our DPO, you can access, correct, export, or request deletion of your personal data at any time, in line with your rights under Philippine law.
nba365 keeps your data only for as long as legally required or operationally necessary. Once the retention period expires, your data is securely deleted or anonymized — no exceptions.
In the unlikely event of a data breach affecting your personal information, nba365 will notify you and the National Privacy Commission promptly and transparently, as required by law.